Customer Service

We’re hear to help

At McEwan Homes our focus is delivering your home move in ready and to your satisfaction.  Our motto is “Building Quality without Compromise”. In the event items require additional attention please connect with our Customer Service Department and we will work together to address any questions or concerns.  Our team is here to ensure you enjoy your purchase of a McEwan Home!

Tarion Warranty

At the time of your Pre-Delivery Inspection you receive the Tarion Homeowner's Information Package. This booklet provides all of the information you will require with respect to your rights and responsibilities under the Ontario New Home Warranties Plan Act.

NOTE: It is important that each homeowner is aware of and understands their rights and responsibilities under the Warranty Act.

Register at myhome.tarion.com Whether you own a newly built freehold home or a condominium unit, MyHome will help you stay on top of your warranty.

Coverage Limits

For all purchase agreements or construction contracts signed on or after February 1, 2021, these new warranty limits are in place:

· The maximum statutory warranty coverage available for freehold homes is $300,000.

· There is a maximum of $50,000 for warranted damage caused by environmentally harmful substances or hazards, including mould, for freehold homes and condominium units.